PRIVACY POLICY

Last Updated: March 10, 2026

This Privacy Policy describes how we collect, use, and protect your personal information when you use our website, digital products, and online academy.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

We collect personal information that you voluntarily provide when you:

The personal information we collect may include:

We collect this information solely for the purpose of providing access to our academy, delivering digital products, and communicating with you about your account or services.

Our academy is hosted on Thinkific, and email communications are managed through Flodesk.


2. How We Use Your Information

We use the information we collect for purposes including:


3. Email Communications

If you sign up for our academy or subscribe to receive updates, we may send you emails related to:

Our email communications are sent through Flodesk, which operates separately from our academy platform hosted on Thinkific. Your email address may be securely transferred between these services solely for the purpose of managing communications related to our academy and services.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.


4. We Do Not Sell Your Personal Information

We respect your privacy. We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted service providers that help us operate our academy or send communications. These providers are only given the information necessary to perform their services and are not permitted to use your data for their own marketing purposes.


5. Third-Party Services

Our services rely on third-party platforms to operate effectively. These include:

These providers may collect, process, and store your information according to their own privacy policies. We encourage you to review their privacy policies to understand how your information is handled.

Some providers may operate in jurisdictions outside your country of residence, meaning your data may be subject to the laws of those jurisdictions.


6. Payments

If purchases are made through our website, payments may be processed through secure third-party payment processors such as Stripe or PayPal.

These payment providers follow Payment Card Industry Data Security Standard (PCI-DSS) requirements to ensure secure handling of credit card information. We do not store full credit card information on our servers.


7. Cookies

Our website may use cookies or similar technologies to improve user experience and website functionality. Cookies help us:

You may disable cookies through your browser settings, although doing so may affect some features of the website.


8. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure.


9. Data Retention

We retain personal information only for as long as necessary to provide access to our academy, deliver digital products, communicate with you, and comply with legal obligations.

If you request deletion of your account or unsubscribe from communications, we will remove your personal information from our active systems unless we are required to retain certain information for legal, accounting, or administrative purposes.

Course account information is managed through Thinkific, and email communication records may be maintained through Flodesk in accordance with their data management practices.


10. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on one or more of the following legal grounds:

You may withdraw your consent at any time by unsubscribing from communications or contacting us.


11. California Privacy Rights

If you are a resident of California, you may have rights under the California Consumer Privacy Act (CCPA) and related laws. These rights may include the ability to:

We do not sell personal information. Requests regarding personal data may be submitted using the contact information below.


12. Account Deletion & Data Requests

You may request access to, correction of, or deletion of your personal information at any time. If you would like to delete your account or request removal of your personal information, please contact us using the email listed below.

We will respond to reasonable requests within a reasonable timeframe, subject to any legal obligations that require us to retain certain information.


13. Children’s Privacy

Our services are intended for individuals who are at least the age of majority in their place of residence. We do not knowingly collect personal information from children without parental consent.


14. External Links

Our website may contain links to external websites. Once you leave our website, we are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of those websites.


15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on this page, and the "Last Updated" date will be revised accordingly.


16. Session Recordings and Promotional Use

When you participate in any live class, coaching call, group program, webinar, or community session hosted by DESIGN DECODED LLC, please be aware of the following:

  1. Session Recording. Sessions may be recorded for internal use, course delivery, or quality purposes. By participating, you acknowledge that your voice, written chat messages, and verbal comments may be captured.

  2. Promotional Use of Testimonials. As outlined in our Terms of Service, any written comments, chat messages, verbal feedback, or testimonials you share during or after a session may be used by DESIGN DECODED LLC for marketing and promotional purposes (e.g., social media, website, email marketing). Your first name or initials only will be used unless you separately consent to full name use.

  3. Opt-Out. If you do not wish your comments or testimonials to be used for promotional purposes, please notify us in writing at [email protected] prior to or immediately following the session.


17. Contact Information

If you have any questions about this Privacy Policy or would like to access, update, or delete your personal information, please contact us at:

Email: [email protected]